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Lantum Creates Space To Scale With EA Support From Pickle

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The Challenge:
Scaling CEO Support in a Fast-Growth Healthtech Business

Lantum is a fast-growing healthtech company transforming workforce management across the NHS. The business operates in a fast-moving environment where time, clarity and focus matter.

As the company grew, one pressure point became clear: managing the CEO’s complex and constantly shifting diary. With a mix of internal leadership meetings, customer conversations, investor updates and strategic work, diary and inbox management had become reactive and time-consuming.

When Lantum’s full-time EA moved on, the team took a step back. Replacing the role one-for-one didn’t feel right. They needed senior-level support, but with flexibility, speed and scalability.

Why Pickle: Why The Client Chose Pickle for Executive Assistant Support

The team valued the personal approach and the way Pickle invests in its EAs as individuals. The calibre of support stood out immediately: experienced professionals who could operate confidently at CEO level, without heavy oversight.

This combination of flexibility, seniority and cultural alignment made Pickle a natural extension of leadership operations from day one.

Just as importantly, Pickle offered a more flexible and cost-effective alternative to hiring a full-time EA, without compromising on quality.

The Solution:
Flexible Executive Support Embedded Fast

Pickle partnered Lantum with a dedicated Executive Assistant who quickly embedded into the business. The focus was on:

  • Proactive diary and inbox management for the CEO
  • Anticipating scheduling conflicts and shifting priorities
  • Ad hoc administrative support across the wider leadership team

Onboarding was simple. The setup was fast, expectations were clear, and support began delivering value almost immediately.

The Impact:
Improved Focus, Diary Control and Leadership Capacity

The difference was felt quickly.

  • Clarity and control – The CEO’s diary is now organised and forward-looking. Nothing slips through the cracks.
  • More headspace – With admin handled proactively, leadership can focus on strategic, high-impact work.
  • Operational confidence – The team has complete trust that things are being managed efficiently and to a high standard.
    While the impact isn’t measured in hard numbers, the improvement in focus, flow and peace of mind has been significant.

The Outcome:
Operational Efficiency to Support Healthcare Growth

Pickle’s support has become part of how the company operates day to day.

Rather than reacting to admin demands, the business now runs with more intention and less friction — creating space for leadership, strategic work and continued growth across the healthcare system.

What Lantum says

Client testimonial

The quality of support is exceptional. Our EA feels like an extension of our team — proactive, detail-focused and completely reliable. We have total trust, and that peace of mind has made a genuine difference to how we work.

- Lantum

Key Takeaways: The Value of Scalable Executive Support

For scaling teams operating in complex environments, executive support isn’t just about efficiency — it’s about trust, clarity and leadership capacity.

Pickle provides experienced, flexible executive support that adapts as your business grows, helping leaders stay focused on what matters most.

Looking to scale leadership capacity without the overhead of a full-time hire?
Pickle’s executive support services provide flexible, senior-level EA expertise designed to grow with your business.

85 Great Portland Street, London,
England, W1W 7LT
hello@findpickle.com
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